Terms of Service

Clear guidelines for using our childcare management platform

Last Updated: August 4, 2025

Family-Focused

Built for families

AI-Powered

Smart assistance

Secure Platform

Safe & reliable

Welcome to Aaya! These Terms of Service govern your use of our childcare management platform. By using our service, you agree to these terms, which are designed to ensure a safe, secure experience for all families and caregivers.

1. Agreement to Terms

By accessing or using Aaya, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our service. These terms apply to all users, including parents, caregivers, and nannies.

2. About Our Service

What Aaya Provides

Aaya is a comprehensive childcare management platform offering:

Schedule management
Time tracking
Payment processing
AI assistant

Beta Service Notice

Aaya is currently in BETA. This means we're actively improving features and may introduce changes. We appreciate your patience and feedback as we perfect the platform.

3. User Accounts & Responsibilities

Account Creation

You must register for an account to access Aaya. Provide accurate, current, and complete information during registration and keep it updated.

Account Security

You're responsible for safeguarding your password and all activities under your account. Notify us immediately of any security breaches or unauthorized access.

Data Accuracy & Consent

You're responsible for the accuracy of all data you input, including child and nanny information. Ensure you have proper consent before sharing others' personal information.

4. User Conduct & Responsibilities

✓ Acceptable Use

Use Aaya only for legitimate childcare management purposes

Provide accurate information about children, schedules, and payments

Respect other users' privacy and data

✗ Prohibited Activities

Using the service for unlawful purposes

Attempting to damage or disrupt the platform

Sharing account credentials or unauthorized access

5. Intellectual Property

Our Property

The Aaya platform, including its design, features, and functionality, belongs to us and our licensors. Our trademarks and logo cannot be used without written permission.

Your Data

You retain ownership of all data you input into Aaya, including child profiles, schedules, and personal information.

6. AI Assistant Features

Smart Assistance for Families

Our AI assistant provides activity suggestions, meal planning, and scheduling help. These suggestions are informational and should be used with your own judgment.

Important: We are not liable for outcomes related to AI-generated content. Always use your parental judgment when implementing suggestions for your children.

7. Beta Service Disclaimer

Aaya is currently in BETA, meaning:

Features may change
Service may be interrupted
No warranties provided
Use at your own risk

8. Account Termination

We may terminate or suspend your account for violations of these terms or to protect the safety of children and families using our platform.

Upon termination: Your access to Aaya will cease immediately. You may request a copy of your data within 30 days of termination.

9. Service Limitations & Warranties

Aaya is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. While we strive for reliability:

Service availability is not guaranteed
Use the service at your own risk
No implied warranties of fitness for purpose

10. Limitation of Liability

To the maximum extent permitted by law, Aaya and its team are not liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Outcomes from AI-generated suggestions or recommendations

11. Governing Law

These Terms are governed by the laws of the United States and the state where Aaya is headquartered, without regard to conflict of law provisions.

12. Terms Updates

We may update these Terms to reflect service improvements or legal requirements. When we make significant changes, we'll notify you through the app or by email and update the "Last Updated" date above. Continued use of Aaya means you accept the updated terms.

13. Contact Us

Questions about these Terms of Service? We're here to help:

We typically respond within 24 hours